An alliance of businesses in the business of water

Lunch and Learn | The Value of Operator Competency

SA Water Learning Centre, 250 Victoria Square, Adelaide

August 27, 2019

Members are invited to join us for the August Lunch and Learn with Water Research Australia

Presentation: The Value of Operator Competency

The Value of Operator Competency project is a Water Research Australia (WaterRA) member-funded initiative to demonstrate why it’s important to have frontline operators that are equipped with the appropriate level of competency to fulfil their roles and responsibilities.  Two key research areas for this project were a National survey to understand the current approach to operator training and competency; and a comparison with other industries in Australia, with a mandated minimum competency standard to protect public health & safety.  The results indicated that many organisations are adopting some form of minimum operator competency standard, even in the absence of mandated requirements. The research highlighted several opportunities, for industry to consider, as improvements to frontline operator competency.

The presentation will also cover how the Value of Operator Competency Project, supported another important water industry training and development  initiative, The Technical Competency Project (managed by WIOA). Future opportunities to build on the Value of Operator Competency project will be covered, including; contextualisation of the research outcomes to address frontline operator technical competency challenges, and assisting regulators and drinking water auditors through creation of technical competency auditing and benchmarking tools, for use in drinking water audits.

We will be joined by special guest, Dr Kathy Northcott, Research Manager at Water Research Australia

Kathy is a chartered chemical engineer and fellow of the Institution of Chemical Engineers (IChemE), with over 22 years' experience predominantly in the water sector. In her role as Research Manager within the WaterRA Research Services team, she brings a wealth of knowledge and experience in water, wastewater and recycled water technologies, water quality risk assessment and management, and dealing with the challenges of emerging contaminants. In addition to her industry experience, Kathy has a strong background in research. She has a solid publication record in areas such as contaminated sites management, advanced water recycling, treatment technologies, water quality risk management and technical training and development. An accomplished science communicator, Kathy is regularly called upon to speak at meetings, seminars and forums on a range of technical and scientific issues relevant to the water industry. Working closely with WaterRA's utility and research partners she facilitates delivery of high-quality and effective research to enable efficiencies and greater understanding of current and future challenges for the WaterRA membership.

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Event Details

When: Tuesday 27 August 2019, 12:00pm - 1:30pm

Where: SA Water Learning Centre, Level 1, 250 Victoria Square, Adelaide

Cost: Free - for Water Industry Alliance and Water Research Australia members only.

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In partnership with Water Research Australia

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